Common myths about working with web agencies
MYTH 1: YOU CAN SAVE MONEY BY BUILDING YOUR OWN WEBSITE
If you think you can save a lot of money by building a website yourself, think long and hard. Your website will always look more professional and make a good impression on customers if it is created by a real web developer rather than an amateur. In the long run, a good website will give you a great return.
The lump sum you invest in building a website by ordering it from a professional will eventually lead to more revenue and less suffering than trying to build one yourself.
Here’s why:
Building a website requires in-depth knowledge of web development. You can’t, as a businessman or manager, know them well enough. Leave the technical work to the professionals while you focus on increasing your market share and profits.
A good agency and its designers will take the time to get to know your users’ profiles, plan, and make the foundation of your site. They will choose the right strategies to make your site sell.
An agency offering integrated online marketing solutions can also help you with activities other than website development, such as search engine promotion. This is important in today’s competitive, SEO-optimized world.
You need to research web design agencies before making a choice. Ask questions, such as finding out if they can help with SEO and content marketing for your brand or business. See if they offer ongoing maintenance or post-delivery services so that in the future you won’t be left alone with a website you don’t know how to manage.
In short, look for a company that, while developing a website for you, offers a maintenance service afterwards.
MYTH 2. IT IS POSSIBLE TO BARGAIN WITH WEB STUDIOS TO GET A DISCOUNT
In the development of Web sites usually there is no system of markups, which in other areas are formed discounts. Virtually every project is unique – to work on it requires a strict number of hours of employment of specific specialists. From the cost of these man-hours and a large part of the project budget.
Therefore, in this environment, web studios are interested in initially offering maximum optimized solutions tailored to each client, and in this system there is no place for discounts. The average rate of return for a studio is no more than 15%. Simply put, if the web studio gives a discount, it means that the project will not be done well enough in some place.
Therefore when choosing a web studio it is not recommended to be guided by discounts.
“You need to research web design agencies before making a choice. Ask questions, such as finding out if they can help with SEO and content marketing for your brand or business.”
MYTH 3. THE WEB-STUDIO WILL EASILY MAKE A WEBSITE WITHOUT THE PARTICIPATION AND INVOLVEMENT OF THE CUSTOMER HIMSELF
Another common myth is the belief that the client is sufficient to fill out a brief, and then the web studio itself without his participation will make a turnkey website and provide a finished product.
In theory, this is possible – but only when working on the most simple and homogeneous sites, when the studio has a ready-made template, in which they simply change the pictures and text. But even in this case there is a high probability that eventually the client wants to change the image, move the button or change the text (and there’s another question – are the edits included in the budget, but more on that below).
However, even when working with the web pages it is important to get regular feedback from the client. Web-studio is engaged in design and first shows the client an information model of the site, its structure. Next comes the prototype and design, then the layout and integration with the CMS.
And at each of these stages is important operational feedback from the client. The more responsible person on the part of the client is immersed in the task, the better and more useful to business will be the result.
MYTH 4. THE WEB-STUDIO IS READY TO MAKE AN UNLIMITED NUMBER OF CHANGES
Even at the stage of agreeing the terms of reference web studio and client agree on a sequence of work and the number of possible changes. Usually the studio is always open to edit the appropriate stage – the approval stage. As we described above, this stage occurs several times – after the presentation of the information model, after the prototype, after the design, layout.
However, if the client wants to change something in the already agreed part of the work, this will in most cases lead to an increase in the budget. And this is not because of the harmfulness or greed of the web studio, but because of the nature of its work. For example, a client wants to add a new section on the website already after the studio has made the design.
To make this seemingly small change, the studio needs to involve several professionals at once: a designer (who will draw a new page section), designer (who will figure out how to integrate new section in the existing structure, so everything works logically), project manager (who will gather the wishes from the client and set tasks for designer and developer). Depending on the complexity of the task, it will take from 2 to 10 hours for each of the specialists, which were not included into the initial budget of the project.
So it is important to understand that the web studio is ready to make changes, but they will be free only in cases specified in the ToR. In other cases, the edits will increase the project budget. Therefore, when choosing a web studio, it is worth clarifying this point.
MYTH 5. IT IS POSSIBLE TO MAKE A WEBSITE IN A WEEK OR TWO
Sometimes you meet clients who need a website “here and now”. Again, in theory, it is possible – to take ready-made templates and build a website on the website builder really does not take much time.
But then the client gets a website:
- with a poor and unoriginal design;
- with a minimum of features limited to template solutions;
- largely unsuitable for SEO-promotion;
- does not stand out against the background of thousands of other sites;
- with the inability to change anything in the functionality and structure, that is inflexible in the setting.
In most cases – not solving the problems of your business, and therefore – useless.
You should also consider the depth of study: design, functionality, structure, integration with third-party services, etc. All of these elements increase the timing of site development, and if they are neglected, the result is unlikely to please.
Therefore, in theory, the site can be made quickly, but in practice it is likely to be useless (except for small promotional pages to collect advertising traffic).
MYTH 6. WEB STUDIOS UNREASONABLY INFLATE THEIR PRICES
Above we have already touched on pricing in web studios, here we will add it. The cost of any project undertaken by a studio depends on the number of hours which should be spent on this project by different specialists: manager, developer, layout maker, designer, copywriter, editor, marketer, etc.
Each project has its own peculiarities, which is why web studios, as a rule, cannot draw up a universal price list for their services. The amount of work is measured in hours – the cost per hour depends on the experience and expertise of the studio and its employees. The cost also includes office costs and non-production staff (manager, salesperson, director).
Not very complicated website development project – with a unique design, comfortable CMS, well-designed structure (so it does not have to be redone from scratch if you want to change or add something) – such a project takes from 350 hours.
MYTH 7. IT IS BETTER TO CHOOSE WEB STUDIOS IN YOUR CITY
This myth is held mostly by customers with a more conservative way of thinking, who do not fully trust the remote format of cooperation and find it ineffective. However, practice shows that the quality of web-studios work does not fall, if you organize the process correctly.
We at ATNA work both remotely and in person – when you need to talk to the client in person, to immerse yourself in the peculiarities of their business to offer an effective solution.
One of the advantages of choosing a studio from another region is the opportunity to save money.
MYTH 8. WEB-STUDIO WILL BRING TRAFFIC TO THE SITE
Some customers who turn to web-studios, expect that together with the development of the site studio will immediately provide the site interested visitors, who instantly increase sales. Of course, some web studios are multi-functional and provide a whole range of services, including marketing and advertising.
However, by default, website promotion is not included in its development, nor is filling it up. Completion and updating usually falls to the site owner, not the studio, unless otherwise specified in the terms of reference.
MYTH 9. WRITING CONTENT FOR A WEBSITE IS A SIMPLE TASK
Many people, when developing a website, put off writing content for later. This is because they think that creating content is easy, that it can be trusted to an inexpensive copywriter. This is a huge mistake. Website content is what attracts customers in the first place. Content should always be planned first, not put off for later.
Here’s why:
- Content marketing gives you a clear understanding of your target audience and competitors. It also allows you to identify key features and benefits, price range and other relevant elements.
- Impressive content is difficult and time-consuming to create. You shouldn’t think that a hired copywriter will make good text on the first try. He will need time, so don’t hope for a miracle.
- Website content should be keyword optimised, well-written and have a strong call to action. This is not something you can skimp on.
- Having a content strategy in place is just as important as a sitemap.
MYTH 10. THE MORE COMPLICATED THE WEBSITE, THE BETTER
Many people think that by “bolting on” more features to the site, they will attract more customers. On the contrary, you may end up confusing them, as they will not understand what you are offering.
How can more features hurt you, you ask? We answer:
Website clarity is reduced when you add unnecessary options. This, in turn, can cause your customers to leave your site and go to a competitor.
The simpler the better. The simplest design is enough to give your customer a clear idea of what you offer, how it works and how it can help them.
MYTH 11. ONCE WEBSITE DEVELOPMENT IS OVER IT IS TIME TO REST
A website and further work on it are often forgotten for a long time. You should keep in mind that developing your website is an ongoing process. If you think that launching a website is a difficult task, then remember – this is just the beginning!
Update your website constantly, evaluate it, optimise it and make adjustments to the content and layout.
Another important factor to consider is security. Hacking attempts are usually automated. Hacker bots look for vulnerabilities in websites. A survey showed that 41% of hacks were caused by vulnerabilities in hosting platforms.
Experts recommend minimising attacks:
- Choose a reputable provider. Get dedicated hosting if possible.
- Back up your data periodically.
- Use strong logins and passwords. Avoid using “admin” as a username.
- Use a two-step authentication process.
- Limit the number of login attempts.
TO SUM IT UP:
Creating a website requires strategic thinking and in-depth knowledge of industry practices and market trends. To attract visitors and give your business good market share, don’t believe any of the myths described above. It’s time to look at the facts and do your best.
What’s called effective website design is constantly evolving, as are browsers and devices, so take the time and resources needed to optimise your website and make sure it’s performing at its best.
Have a great conversion rate!